Refund policy

most of our pieces are small-batch beauty, body + lifestyle essentials. because of the nature of these products, ALL SALES ARE FINAL, and we are not able to accept returns or exchanges for change of mind or general dissatisfaction. 

if your order arrives damaged or incorrect, email us at samantha@marantzcollective.com within 5 days of delivery with:

-your order number

-a photo of the product/shipping box

-a brief note about what happened

we will review and if approved, offer a replacement, store credit or refund to original payment method. 

if you believe your package was lost or stolen, please contact the carrier directly to start a claim. once an order is marked "delivered" by the carrier, we are not able to refund or replace it.

if you have any questions, about anything above, please reach out to samantha@marantzcollective.com and we are here to help.