frequently asked questions

services + home management

what does a visit actually include?

every visit is tailored to your specific home + preferences, which will be discussed during the private consultation call.

services may include:

  • home resets + organization 
  • errands + replenishment
  • gifting + sourcing 
  • laundry + household upkeep  
  • guest + travel preparation 
  • seasonal refreshes  
how do memberships work?

after your first visit, ongoing visits are scheduled based on your membership tier. we keep things consistent and low-friction — you'll always know when we're coming, and you'll never need to follow up.

what is the marantz edit?

the marantz edit is a curated selection of elevated home and self-care essentials included with your first visit. these are thoughtfully chosen pieces that extend the marantz collective experience beyond our service days so your home can hold that feeling of calm on the days we're not there.

do you currently have availability?

we intentionally keep our membership roster small to protect service quality. availability is limited—we recommend reaching out sooner rather than later to discuss what's possible.

how much will I need to prepare or be involved?

very little, and that's the point. once you've completed your consultation and scheduled your first visit, the experience is designed to require minimal effort from you. we handle the details. you come home.

do i need to be home?

that's entirely your preference. many of our clients value the ability to hand off the responsibility completely and return to a transformed space. we'll discuss access and preferences during your consultation so the experience works seamlessly with your schedule.

how long does a typical visit take?

this varies based on your home and membership level, which is another reason the consultation call is so valuable. we can set accurate expectations for your specific situation before your first visit.

can i shop essentials without booking a home management service?

absolutely. the marantz edit and other carefully selected essentials are available to anyone.

what locations do you currently serve?

our home management services our currently available to those in:

texas

  • college station
  • bryan
  • franklin
  • anderson
  • navasota
  • + surrounding communities

minnesota

  • minneapolis
  • st. paul
  • elk river
  • maple grove
  • plymouth
  • minnetonka
  • wayzata
  • edina
  • + surrounding communities

travel accommodations may be available for clients outside of standard service area. we encourage you to follow our instagram for updates as we grow.

the shop (marantz edit)

what is the marantz edit?

the marantz edit is a curated selection of elevated home and self-care essentials included with your first visit. these are thoughtfully chosen pieces that extend the marantz collective experience beyond our service days so your home can hold that feeling of calm on the days we're not there.

what is your shipping policy?

we currently ship to addresses within the United States.

orders are packed with care and typically shipped within 2-4 business days. during launches or holidays, processing times may be slightly longer. orders ship via standard ground services (UPS, USPS, or similar). you'll receive a shipping confirmation email with tracking information as soon as your order is on the way.

please double-check your shipping address at checkout. we are not responsible for packages delivered to an incorrect address provided by the customer. if an order is returned to us, we can reship to an updated address, but additional shipping fees may apply.

how much does shipping cost?

United States shipping rate

  • flat $6 shipping rate on orders up to $75
  • free shipping on orders over $75

shipping costs are calculated on the order subtotal before taxes and discounts. 

what is your refund policy?

most of our pieces are small-batch beauty, body + lifestyle essentials. because of the nature of these products, ALL SALES ARE FINAL. we are not able to accept returns or exchanges for change of mind or general dissatisfaction. 

if your order arrives damaged or incorrect, email us at samantha@marantzcollective.com within 5 days of delivery with:

  • your order number
  • photo(s) of the product/shipping box
  • a brief note about what happened

we will review and if approved, offer a replacement, store credit or refund to original payment method. 

if you believe your package was lost or stolen, please contact the carrier directly to start a claim. once an order is marked "delivered" by the carrier, we are not able to refund or replace it.

if you have any questions about anything above, please reach out to samantha@marantzcollective.com. we are here to help.

what if my order doesn't arrive or arrives damaged?

if your order arrives damaged or does not arrive, please email us at samantha@marantzcollective.com within 5 days of delivery (or expected delivery) with your order number, photos (if applicable), and description of issue and we will make it right in alignment of our return & refund policy.

my package was lost or stolen, what do i do?

if you believe your package was lost or stolen, please contact the carrier directly to start a claim. once an order is marked "delivered" by the carrier, we are not able to refund or replace it.

you can do it all.
but you don't need to.

book private consultation